FAQ
Our FAQ section provides quick answers to common questions about our products and services. Whether you’re looking for information on pricing, shipping, or returns, you’ll find the details you need here. If you have any further inquiries, feel free to reach out to our customer support team for assistance.
This is a question we frequently get asked, so we’ve put together a shipping guide. 
You can also track your order here.
Tracking will be available 4-6 days after your order. Please do reach out if you haven’t received yours after 7 days by contacting support.
If you need to make changes to your order, you will need to contact us within 24 hours of placing the order.
You must contact us within 24 hours. We cannot cancel your order once it has already been shipped. Check our full refund policy here.
Despite extra padding, about 1 in 1000 products may arrive damaged due to mail service mistreatment. If this happens, please reach out with: Your order number. A picture of the damaged product. Once received, we’ll be happy to send out another free of charge.
If we still haven’t managed to answer your question, please feel free to contact us, and we’ll get back to you within 1-2 Business Days. 
Please note customers are responsible for any customs and tax charges for their order.
